FREQUENTLY ASKED QUESTIONS
Where can I find pricing information?
Please contact your local Toyo Tires dealer for pricing. Use our Dealer Finder to find a Toyo Tires dealer nearest you.
In what weather conditions can I use my summer tires?
Summer tires, also known as 3-season tires, provide great traction and precise handling in dry and wet conditions. Contrary to the name, summer tires may be used in summer, fall and spring. However, they should not be used in winter where it snows. The compound that provides great traction in warm conditions becomes harder in freezing conditions. If you drive in an area where it does not snow, summer tires may be suitable for your vehicle year-round. See your Toyo Tires dealer to find the right tires for your needs.
I have an all-wheel or 4-wheel drive vehicle and have one tire that must be replaced. Do I have to replace all four tires?
For continued optimal vehicle performance and tire tread life, Toyo Tires always recommends replacing all four tires if the tread depth on a single tire is worn down to the treadwear indicators or 2/32nd" anywhere on the tread face. However, there are general guidelines to consider when this is not feasible:
- Replacing one tire: Replacing a single tire on a vehicle can have an adverse effect on suspension systems, gear ratios, transmission, and tire tread wear. If a single tire replacement is unavoidable, the single new tire should be paired with the tire that has the deepest tread and both should be placed on the rear axle. Placing greater traction on the rear axle on wet surfaces is necessary to prevent a possible oversteer condition and loss of vehicle stability .
- Replacing two tires: When a pair of replacement tires is selected in the same size and construction as those on the vehicle, the two newer tires should be installed on the rear axle. The two new rear tires must be of equal or greater speed rating compared to the front tires. Generally, new tires with deeper tread will provide better grip and evacuate water more effectively, which is important as a driver approaches hydroplaning situations. Placing greater traction on the rear axle on wet surfaces is necessary to prevent a possible oversteer condition and loss of vehicle stability.
If the vehicle manufacturer has alternate recommendations, follow those recommendations.
I plan to tow and haul. How do I find the right tires for this use?
Use our Tire Finder tool and search by vehicle. Replacement tires for any vehicle must be of a size, load range, and load capacity (by inflation) that is capable of supporting the same load as the vehicle’s originally installed (OE) tires. The products returned by Tire Finder will meet these requirements. However, how you plan to tow and haul should be considered, as these factors contribute to tire wear over time. Do you plan to drive off-road? Do you plan to use a boat launch often? If so, tires with on/off road capability may be more suitable than a tire designed for highway use.
What is TPMS?
TPMS stands for “Tire Pressure Monitoring System.” The TPMS low tire pressure indicator is a yellow symbol that looks like a tire cross-section with an exclamation point. (reference image). The symbol illuminates on the dashboard instrument panel in order to alert you of a low tire pressure condition in one or more tires. Even though a TPMS can deliver alerts when properly maintained, it’s not a replacement for manual air pressure checks and may still allow your tires to become significantly underinflated. Toyo Tires recommends checking tire pressure, including the spare, at least once a month and before every long road trip.
TPMS is required equipment on model year 2008 and newer passenger cars, light trucks and vans with a gross vehicle weight rating (GVWR) of 10,000 pounds or less. Some vehicles manufactured prior to 2008 are also equipped with a TPMS so check your owner’s manual if you are unsure whether your vehicle has this feature.
When changing tire size from the original equipment size, new tire pressures must be calculated and your TPMS system may need to be recalibrated to meet the new recommended air pressure.
Not sure what to do when the light comes on? Does it go on and off intermittently? Learn more about TPMS.
What are speed ratings?
The speed rating is designated by a letter that indicates the maximum speed capability of the tire. The speed rating symbol is a letter ranging from K to Z. The speed rating of a tire is based on standards for reaching and sustaining a specified speed, and is determined via laboratory tests that simulate road performance at various speeds. Generally, the farther in the alphabet, the higher the speed rating. The exception to this is the H speed rating of up to 130 mph. The H speed rating falls between U and V.
The speed rating must be equal to or greater than what is specified by the vehicle manufacturer if the speed capability of the vehicle is to be maintained.
Although a tire may be speed rated, Toyo Tires does not endorse the operation of any vehicle in an unsafe or unlawful manner. Tire speed ratings do not imply that a vehicle can be safely driven at the maximum speed for which the tire is rated, particularly under adverse road and weather conditions or if the vehicle has unusual characteristics.
Still have questions? Learn more about speed ratings.
What is a load index?
The load index is a numeric value associated with the maximum load-carrying capacity of a tire. The higher the number, the higher the load carrying capacity. Please consult the Load and Inflation Tables for more information about load ratings and selecting suitable replacement tires.
Can I use a lower load and speed rated tire than what came on the vehicle?
No. Replacement tires must have a load and speed rating that is equal to or greater than the original equipment tire.
How often should I rotate my tires?
The purpose of rotating tires is to achieve more uniform wear for all tires on a vehicle. Toyo Tires recommends rotating tires every 3,500 miles or less for high-performance tires and every 7,500 miles or less for standard passenger and light truck tires. More frequent rotation may be necessary if, upon inspection, irregular or uneven tread wear is beginning to appear. Learn more about rotation patterns.
What is considered road hazard damage?
Road hazard damage is any outside influence that induces damage to the tire including but, not limited to cuts, snags, bruises, impact breaks, bulges, punctures, stone drills, chips, and scales, fire, theft, or collision. Road hazard damage is not covered by the Toyo Tires limited warranty on replacement passenger and light truck tires.
I got a nail in my tire. Can I repair it?
Neither Toyo Tires nor the Toyo Tires dealer can advise of repairs without first inspecting the tire. The damage may be repairable; however the extent of damage cannot be determined until the tire is dismounted and inspected. A puncture may look small from the outside, but damage to the inside may not be visible when still attached to the rim. Please see a Toyo Tires dealer for inspection.
Be advised that a puncture over ¼ inch in diameter cannot be repaired, and neither can a puncture in the shoulders or sidewalls. A proper tire repair requires that the tire be patched from the inside and the puncture hole filled. A plug only tire repair is not sufficient. For this reason, Toyo Tires does not recommend using tire puncture sealants. If you must use a tire puncture sealant for a temporary repair, Toyo Tires strongly recommends getting the tire professionally repaired or replaced as quickly as possible.
If the original speed rating of your tire is V to Z, the speed rating will be down-graded to H after a puncture repair.
Why are some tires louder than other tires?
Noise may be attributed to several factors including tire design, material and uneven wear. Noise is created when air moves through the grooves of the tire as it rolls. A light truck tire with large tread blocks has bigger groove areas with more air movement in comparison to a passenger tire with smaller tread blocks. Additionally, a harder compound used in a light truck tire for durability may be comparatively louder than a softer compound used in a passenger car tire for a more comfortable ride. Noise may also be attributed to uneven wear which is why tires should be rotated regularly. A vehicle that is out of alignment, balance or has worn suspension components may cause tires to wear unevenly and create more noise.
Toyo tires are designed to minimize noise while maximizing performance and comfort. Visit a Toyo Tires dealer to address any of your tire noise issues.
How can I determine when my tires were manufactured?
To determine the date when your tires were manufactured, look at the D.O.T. (Department of Transportation) tire identification number on the sidewall of your tire. The last three to four numbers represent the week and year the tire was built. For example, in the picture below, the tire was manufactured during the 52nd week of 2015.
Why didn’t I get as many miles from my tires as I thought I would?
Fast wear is often attributed to improper application or maintenance. The tires may not be a suitable replacement for your vehicle, or the tires may not have been properly maintained. Maintaining tire pressure is critical in caring for your tires. Tire pressure should be checked monthly, even if your vehicle is equipped with TPMS. Periodically inspecting the tires for irregular wear patterns is also important in finding issues before they become bigger.
Tires are the “shoes” of your vehicle that connect it to the road. It is critical to select a suitable replacement and practice good maintenance to ensure the best performance for the life of the tire. Use our Tire Finder tool to find suitable replacement tires for your vehicle, visit our Tires 101 page for maintenance tips, and see your Toyo Tires dealer or contact our Consumer Relations team for tire related issues. We’re here to help.
Does the limited warranty cover used tires? Do you recommend used tires?
No. The limited warranty does not cover used tires. Toyo Tires cautions against mounting used tires on any vehicle as it is impossible to know the extent of any damage and abuse that may have been inflicted on the tire, which could possibly lead to a tire failure, personal injury and death.
I have a warranty issue. However, I do not have my original purchase receipt. Can I still make a claim?
If you can’t provide a copy of the original sales invoice, the manufacturing date of the tire, as indicated by the tire DOT code, will be used in lieu of the purchase date to determine the applicable warranty period.
Unfortunately, a mileage warranty will be declined as the original purchase invoice with install date and mileage is required to file a mileage claim.
Is my warranty valid if I move out of the country?
The limited warranty covers Toyo Tires purchased and used within the U.S.